LEGAL NOTICE AND GENERAL CONDITIONS OF USE
momajavea.com
I. GENERAL INFORMATION
In compliance with the duty of information provided in Law 34/2002 of Services of the Information Society and Electronic Commerce (LSSI-CE) of July 11, the following general information of this website is provided below:
The ownership of this website, momajavea.com, (hereinafter Website) is held by: , with NIF: , and whose contact details are:
Address: Av. dels Furs, 39, Local 2, 03730 Puerto de Jávea (Alicante)
CIF: ESTETICA ANTIEDAD JAVEA SL B-05458906
Contact telephone number: 636 872 302
Contact email: centroesteticaavanzadajavea@gmail.com
II. GENERAL TERMS AND CONDITIONS OF USE
The object of the conditions: The Web Site
The purpose of these General Conditions of Use (hereinafter, Conditions) is to regulate access to and use of the Website. For the purposes of these Conditions, the Website shall be understood as: the external appearance of the screen interfaces, both in static and dynamic form, that is to say, the navigation tree; and all the elements integrated both in the screen interfaces and in the navigation tree (hereinafter, Contents) and all those online services or resources offered to Users (hereinafter, Services).
Moma Javea reserves the right to modify, at any time and without prior notice, the presentation and configuration of the Website and the Contents and Services that may be incorporated therein. The User acknowledges and accepts that at any time Moma Javea may interrupt, deactivate and/or cancel any of these elements that are integrated into the Website or access to them.
Access to the Web Site by the User is free and, as a general rule, is free of charge without the User having to provide any consideration in order to enjoy it, except for the cost of connection through the telecommunications network provided by the access provider contracted by the User.
The use of any of the Contents or Services of the Web Site may be made by prior subscription or registration of the User.
The User
Access, browsing and use of the Website, as well as the spaces provided for interaction between Users, and the User and Moma Javea, such as comments and/or blogging spaces, confers the condition of User, and therefore the User accepts, from the moment he/she starts browsing the Website, all the Conditions established herein, as well as their subsequent modifications, without prejudice to the application of the corresponding legal regulations of mandatory compliance as the case may be. Given the relevance of the above, the User is recommended to read them each time he/she visits the Website.
The Moma Javea Web Site provides a wide range of information, services and data. The User assumes responsibility for the correct use of the Website. This responsibility shall extend to:
- A use of the information, Contents and/or Services and data offered by Moma Javea without being contrary to the provisions of these Conditions, the Law, morality or public order, or that in any other way may involve injury to the rights of third parties or the same operation of the Website.
- The truthfulness and legality of the information provided by the User in the forms provided by Moma Javea for access to certain Content or Services offered by the Website. In any case, the User shall immediately notify Moma Javea about any event that allows the improper use of the information registered in such forms, such as, but not limited to, theft, loss, or unauthorized access to identifiers and/or passwords, in order to proceed to their immediate cancellation.
Moma Javea reserves the right to remove any comments and contributions that violate the law, respect for the dignity of the person, which are discriminatory, xenophobic, racist, pornographic, spamming, that threaten youth or childhood, order or public safety or, in his opinion, are not suitable for publication.
In any case, Moma Javea will not be responsible for the opinions expressed by users through comments or other blogging or participation tools that may be available.
The mere access to this Website does not imply any type of commercial relationship between Moma Javea and the User.
The User declares to be of legal age and to have sufficient legal capacity to be bound by these Conditions. Therefore, this Moma Javea Web Site is not directed to minors. Moma Javea declines any responsibility for failure to comply with this requirement.
The Web Site is primarily directed to Users residing in . Moma Javea makes no representation that the Website complies with the laws of other countries, either in whole or in part. If the User resides or is domiciled in another place and decides to access and/or browse the Website, he/she will do so under his/her own responsibility, and must ensure that such access and browsing complies with the applicable local legislation, and Moma Javea shall not assume any liability whatsoever that may arise from such access.
III. ACCESS AND NAVIGATION ON THE WEB SITE: EXCLUSION OF WARRANTIES AND LIABILITY
Moma Javea does not guarantee the continuity, availability and usefulness of the Website, or the Content or Services. Moma Javea will make every effort to ensure the proper functioning of the Website, however, Moma Javea is not responsible for and does not guarantee that access to this Website will be uninterrupted or error free.
Nor does it guarantee or warrant that the content or software that can be accessed through this Web Site is error-free or will not cause damage to the User’s computer system (software and hardware). In no event shall Moma Javea be liable for any loss or damage of any kind arising from accessing, browsing and using the Website, including, but not limited to, those caused to computer systems or those caused by the introduction of viruses.
Moma Javea is not responsible for any damages that may be caused to users by improper use of this Web Site. In particular, it shall not be liable in any way whatsoever for telecommunications failures, interruptions, faults or defects that may occur.
IV. LINK POLICY
It is reported that the Moma Javea Website makes or may make available to Users means of link (such as, among others, links, banners, buttons), directories and search engines that allow Users to access websites owned and / or managed by third parties.
The installation of these links, directories and search engines on the Web Site is intended to facilitate Users’ search for and access to information available on the Internet, without being considered a suggestion, recommendation or invitation to visit them.
Moma Javea does not itself or through third parties offer or market the products and/or services available on such linked sites.
Likewise, it does not guarantee the technical availability, accuracy, veracity, validity or legality of sites outside its property that can be accessed through the links.
Moma Javea will in no way review or control the content of other websites, nor does it approve, examine or endorse the products and services, content, files and any other material on such linked sites.
Moma Javea assumes no responsibility for any damages that may arise from the access, use, quality or legality of the contents, communications, opinions, products and services of web sites not managed by Moma Javea and which are linked to this Web Site.
The User or third party who makes a hyperlink from a web page of another, different, website to the Moma Javea Website must know that:
The reproduction – in whole or in part – of any of the Contents and/or Services of the Website is not permitted without the express authorization of Moma Javea.
No false, inaccurate or incorrect statement about the Moma Javea Website, nor about the Contents and/or Services of the same is permitted.
With the exception of the hyperlink, the website on which the hyperlink is established shall not contain any element of this Website that is protected as intellectual property by Spanish law, unless expressly authorized by Moma Javea.
The establishment of the hyperlink does not imply the existence of a relationship between Moma Javea and the owner of the website from which it is made, nor the knowledge and acceptance by Moma Javea of the contents, services and/or activities offered on said website, and vice versa.
V. INTELLECTUAL AND INDUSTRIAL PROPERTY
Moma Javea itself or as an assignee, owns all intellectual and industrial property rights of the Website, as well as the elements contained therein (including but not limited to images, sound, audio, video, software or text, trademarks or logos, color combinations, structure and design, selection of materials used, computer programs necessary for its operation, access and use, etc.). They are, therefore, works protected as intellectual property by the Spanish legal system, being applicable to them both the Spanish and Community regulations in this field, as well as the international treaties related to the matter and signed by Spain.
All rights reserved. Pursuant to the provisions of the Intellectual Property Law, the reproduction, distribution and public communication, including making available, of all or part of the contents of this website, for commercial purposes, in any medium and by any technical means, without the authorization of Moma Javea, are expressly prohibited.
The User undertakes to respect the intellectual and industrial property rights of Moma Javea. You may view the elements of the Web Site or even print them, copy them and store them on the hard disk of your computer or any other physical support as long as it is exclusively for your personal use. The User, however, may not remove, alter or manipulate any protection device or security system installed on the Website.
In the event that the User or third party considers that any of the Contents of the Website involves a violation of the rights of protection of intellectual property, he/she must immediately notify Moma Javea through the contact details in the GENERAL INFORMATION section of this Legal Notice and General Conditions of Use.
VI. LEGAL ACTIONS, APPLICABLE LAW AND JURISDICTION
Moma Javea reserves the right to bring any civil or criminal actions it deems necessary for improper use of the Website and Content, or for breach of these Conditions.
The relationship between the User and Moma Javea shall be governed by the regulations in force and applicable in the Spanish territory. Should any controversy arise in relation to the interpretation and/or application of these Conditions, the parties shall submit their conflicts to the ordinary jurisdiction, submitting themselves to the judges and courts that correspond according to law.
CONDITIONS OF PURCHASE
Shipping
All orders received and paid before 12:00 noon Monday through Friday will be shipped the same day. After 12:00 noon they will be processed on the next business day.
The price of the shipment includes 1 delivery attempt at the customer’s address. The second and subsequent attempts shall be at the customer’s expense. The transport company will leave a notification in case of an unsuccessful delivery attempt so that the customer can contact the company and arrange a new delivery attempt.
There is no telephone pre-advice prior to shipment, so please provide a delivery address where there are people on a regular basis, such as your place of work. This avoids many delays and subsequent formalities.
For shipments to the Canary Islands, Ceuta and Melilla, the cost may be increased by local taxes such as IGIC, which will be borne by the buyer.
Orders will not be delivered to P.O. Boxes.
For each product, the Terms and Conditions of Delivery established in each case shall be applicable. The user must take these Conditions into account.
The shipment of orders will be made by different transport companies. For any question related to the delivery or the conditions of the product, the user should contact Customer Service of ESTETICA ANTIEDAD JAVEA SL., by sending an email to momajavea@gmail.com, which will be answered as soon as possible.
Orders are not delivered on weekends or holidays. These days, as well as those affected by carrier or supplier strikes, shall not be counted for the purposes of delivery deadlines.
Returns
The user will have a period of fifteen (15) calendar days to return the product. The term shall be computed from the date of receipt of the order. To return your order, please send us an e-mail to the following address: momajavea@gmail.com. Only the price of the purchased product will be refunded. Shipping costs for each product will vary depending on the weight of the product and the shipping distance. To make the return, the product must be in perfect condition, in its original packaging and with the manuals, accessories or promotional gifts included if applicable. Once the goods have been received in our warehouses, and after checking the condition of the same, we will proceed to refund the amount according to the method of payment made by the customer, without any retention, never in a period exceeding thirty (30) days.
In case the product purchased by the user does not arrive in good condition, please send an e-mail to the following address: momajavea@gmail.com within a period not exceeding 2 days from receipt of the product, so that ESTETICA ANTIEDAD JAVEA SL. manage the shipment of a new product, the collection of the one that has arrived in bad condition and the claim to the transport agency.
Warranty
Users of the MoMa Estetica Avanzada y Clinica Anti-aging store benefit from the guarantee given by the different manufacturers of each of the products. Defects or flaws due to incorrect use or handling of the material or wear and tear caused by normal use are not included in this warranty.
The loss of functionality of the articles, due to the design limitations of the same, are also excluded from the coverage of this warranty.
Taxes
Residents in the European Union
The prices of the products for sale in our e-commerce store include Value Added Tax (VAT).
Purchases made by VAT taxpayers (companies, entities, organizations…) with residence in the European Union and with an intra-community VAT number, will be exempt from paying VAT, being an essential condition to send this document by email to: momajavea@gmail.com
RESERVATION AND CANCELLATION POLICY
- Advance Payment:
To book an appointment, a prepayment of 20 euros is required. This payment secures your space and is an integral part of the reservation process.2. Confirmation of Reservation:
Once payment has been made, your appointment will be confirmed. You will receive a confirmation via the means of communication you have provided (e-mail, text message, etc.).3. Cancellation Policy:
Cancellation more than 24 hours in advance: If you need to cancel your appointment and you do so more than 24 hours in advance, you will be refunded the advance payment of 20 euros or you may choose to reschedule your appointment at no additional charge.
Cancellation less than 24 hours in advance: If you cancel your appointment less than 24 hours in advance, you will lose the advance payment of 20 euros, as it is non-refundable. This measure is taken to cover opportunity costs and the time reserved for your appointment.4. Failure to Show Up for Appointment:
In case of no-show without prior cancellation, the advance payment of 20 euros is non-refundable. Failure to show up for an appointment or showing up 15 minutes late will be considered a late cancellation.5. Reprogramming:
Rescheduling more than 24 hours in advance: You may reschedule your appointment without losing your prepayment, as long as the rescheduling request is made more than 24 hours in advance.
Rescheduling with less than 24 hours notice: It will be considered as a late cancellation, and the advance payment of 20 euros will be forfeited. A new appointment will require a new prepayment.6. Exceptions:
We understand that unforeseen circumstances may arise. In cases of medical emergency or extraordinary events, we will evaluate the possibility of refunding the prepayment or rescheduling the appointment at no additional cost. This evaluation will be made on a case-by-case basis and at the discretion of management.7. Contact for Cancellations and Rescheduling:
To cancel or reschedule your appointment, please contact us through our customer service phone number, 636 872 302 between the hours of 10am – 6pm Monday through Friday on business days. Be sure to provide your full name and the date and time of the appointment you wish to cancel or reschedule.We appreciate your understanding and cooperation with this policy, which is designed to ensure efficient and fair service to all of our MoMa customers.